Ordering and Shipping
We're all about Fast Same Day Shipping and it's something we pride ourselves in!
All Orders Ship Same Day until 4pm (EST).
We ship via USPS First Class (3-5 day) or USPS Priority Mail (2-3 day).
Most Customers report receiving their packages faster than expected; that's because we deliver directly to the USPS hub each night so that it leaves Tampa immediately to your destination.
If your package tracking information says "In Transit" but hasn't been delivered within 10 days of "Ship Date" for domestic orders, we will happily re-ship your order. International Orders are handled on a case by case basis but will generally re-ship within 25 days of "Ship Date". Please contact us via email or phone call so we can reprocess your order. We request that you mark "RTS" on the lost package if it ever shows up in the future.
If you haven't received your package or you suspect there is an issue with your order send an email to email@example.com and we will get back to you immediately.
Give us a call (888)347-1276 Monday-Friday 10am - 4pm EST and an M*CARBO Team Member will be happy to assist you.
All website purchases are processed through a PCI Compliant credit card processor to protect you as a customer. We accept Visa, Mastercard, Discover and American Express credit cards in our shopping cart. Your credit card information is safe because our cart is PCI Compliant. We also offer the option of checkout with Paypal.