Ordering and Shipping
We're all about Fast Same Day Shipping and it's something we pride ourselves in!
All Orders placed before Noon(EST) will Ship Same Day. We are closed on Saturday and Sunday. All orders placed after Noon(EST) on Friday will promptly ship out first thing Monday Morning.
We offer USPS, Fed Ex and UPS Shipping Options on Checkout Page. We do not guarantee delivery dates and offer shipping estimates the carriers give us as a way to compare between the multiple shipping options. Furthermore, we do not refund shipping costs do to slower than expected delivery. This is out of our control as carriers make the delivery of your parts to your door. It would be nice if we could offer personal delivery but fear it would take too much time away from new product development and testing. As always were here to serve you in any way possible and appreciate your business!
If you Order Multiple times over the weekend and the orders have yet to ship....we can combine the shipping for you and refund you the difference so your not paying to ship multiple orders separately at the same time. Just give us a call or email before they ship out before Noon(EST) Monday Morning.
Most Customers report receiving their USPS packages faster than expected; that's because we deliver directly to the USPS hub each night so that it leaves Tampa immediately to your destination.
If your package tracking information says "In Transit" but hasn't been delivered within 10 days of "Ship Date" for domestic orders, we will happily re-ship your order. International Orders are handled on a case by case basis but will generally re-ship within 25 days of "Ship Date". Please contact us via email or phone call so we can reprocess your order. We request that you mark "RTS" on the lost package if it ever shows up in the future.
If you haven't received your package or you suspect there is an issue with your order send an email to firstname.lastname@example.org and we will get back to you immediately.
Give us a call (888)347-1276 Monday-Friday 10am - 4pm EST and an M*CARBO Team Member will be happy to assist you.
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