Ordering and Shipping
We're all about Fast Shipping and I just wanted to make sure you got your parts? Please take a moment to verify you received everything and that nothing was damaged in transit.
If you still haven't received your package or you suspect there is an issue with your order send an email to [email protected] and we will get back to you ASAP or give us a call (888)347-1276 Monday-Friday 11am - 5pm EST and an M*CARBO Team Member will be happy to assist you.
If your package tracking information says "In Transit" but hasn't been delivered within 10 days of "Ship Date" we will happily re-ship your order. Please contact us via email or phone call so we can reprocess your order. We request that you mark "RTS" on the lost package if it ever shows up in the future.
All website purchases are processed through a PCI Compliant credit card processor to protect you as a customer. We accept Visa, Mastercard, Discover and American Express credit cards in our shopping cart. Your credit card information is safe because our cart is PCI Compliant. We also offer the option of checkout with Paypal.
All orders are shipped same day if ordered before 3pm EST to offer the next best experience to in-store purchasing. MCARBO products are also proudly available on Amazon and eBay however we offer a better product pricing through our website due to high cost listing fees thus passing savings directly on to you, the customer.